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Passengers (2016)...
Due to a failure in the ship's power supply caused by a meteor storm puncturing a hole through the ship...
... and the power supply is basically a giant nuclear reactor...
... the ship is now having to divert power across the entire ship to compensate for the lack of power.
And the overload on the system, is eventually going to cause a nuclear explosion and kill everyone on board.
For such an advanced ship, that can transport 5000+ people across the galaxy... and the ship has everything automated, including even the breakfast bar... surely the ship would have a fail-safe program if something does actually go wrong.
So...
Jim's hypersleep fails.
Jim tampers with Aurora's hypersleep.
And, luckily, Gus's hypersleep fails as well... meaning, by shear luck, they can now use Gus's keycard to access the ship's systems and crew-only areas.
What's happened with the hypersleep tubes, and systems around the ship crashing because the power source is overloaded and the computer is having to divert power from area to area to compensate... and the computer, the system in general really... doesn't have a failsafe in place... this is a major fault to NOT have a failsafe in place.
A failsafe... being that it should automatically wake up a senior crew member, as in, someone who can access the ship's data logs... and fix the problems.
Said senior crew member would then be able to use their authority/keycard to put themself, and anyone else, into hypersleep in the medical bay.
For a company that has 8 quadrillion dollars invested in the project... they're relying on a badly designed inefficient computer system and sheer blind luck.