Finally got round to trying to sort my TV out.
Me: Yeah, here's the problem ...
Call Centre bloke: Weird, never heard of that
Me: Well, it's a problem
Call Centre bloke: I can book it into our repair centre but if they find nothing wrong they'll send it straight back and you'll be without a TV for 2 weeks
Me: Can't you send an engineer out? That way I can show him what's wrong
Call Centre Bloke: Yeah, we could do that if you want
Me: *approaching end of proverbial tether* Please do that then
Call Centre Bloke: It'll be sometime on Thursday. They're supposed to ring you to tell you the time they're coming but they don't always remember.
Me: What-ev-er
_______________________
There's definitely something to be said for paying a few quid more at a local, independently owned store just for aftercare alone. Thing is, the TVs in my local independent store were 50% more expensive so considerably more than a few quid dearer.
What's the betting they find nothing wrong?