The Shoutbox
a year ago Elon was Time’s person of the year…that didn’t age well
as much as i like this 60 in TV i fixed i cannot understand why they only put HDR features on one HDMI port and not all of them. that’s like…dumb
Originally Posted by John McClane
just ordered a Christmas tree. 7 minutes later it’s ready for pickup
Those trees grow fast these days.
Originally Posted by Yoda
"Uber, but for Christmas trees."
As long as your tree doesn't get into the wrong car...
Did piss me off when they made different colors of crunch berries. Haven't been as big of a fan since
It was a JPG, just a joke about multi-colored versus red crunchberries, I think.
Originally Posted by mattiasflgrtll6
Wish I could see what the GIF is.
Oh well...
"Uber, but for Christmas trees."
just ordered a Christmas tree. 7 minutes later it’s ready for pickup
Originally Posted by Cryptic
Gods, sometimes I love my job, especially when I catch out customers trying to lie to me.

There's a very special level in Hell reserved for them. Right next to haters of Star Trek and people who talk during the movie at the cinema .
Originally Posted by Yoda
Okay, my interest is piqued. What do you do/what kind of lies do you catch them in?

I work as a financisl crime officer within one of the largest banks in the UK. Customers contact me about fraudulent payments on their account.

In this case the customer has multiple payment to Microsoft Xbox. They claimed to never use or know anyone who has an Xbox and the payments have been coming off their account for over 12 months.

I have access to a system we call Ethoca and with that I can link into other companies systems to check what payments are for and under what name, address etc. One of the companies is Microsoft .

So checking the name thats linked to the payment isn't the customers. Now so long as the info is on Ethoca I can give that to the customer without breaching GDPR rules.

The customer claimed to not know this other persons name. I then double checked their bank account and low and behold the same name is sending her money every 2 months .

I challenge the customer on what I've found and they reluctantly admit that they do know the person and they knew all along what it was for then they hung up as I challenge them a bit more.