The Shoutbox
So in that regard I always feel bad for them. But I feel worse for that robot they got calling people about car warranties. Dude probably never gets any sleep
Yeah, the people that pick up the phone have no power. You gotta kill them with kindness till they break and put a supervisor on. Ugliness never works and most of the time it makes things worse.
Originally Posted by CringeFest
Originally Posted by John McClane
Worst everything. lol

Yeah, I second that. I’ve only had two encounters with a collection agency, and both times it was a billing error. The first one was pulled back, corrected, and paid. So the pushback I’ve been getting on this second collection is beyond frustrating because it’s the same mistake.
Every brush (twice) I've had with collection agencies was an error, I have no sympathy for people in that line of work.
I guess my point is that the guy/gal on the phone is probably not the person who made the clerical errors in the first place. So, the phone workers are just the people who get the brunt of the ugliness of those phone calls.

The pencil pusher in the back office is the one goofing up these things, I'm sure.
Originally Posted by John McClane
Worst everything. lol

Yeah, I second that. I’ve only had two encounters with a collection agency, and both times it was a billing error. The first one was pulled back, corrected, and paid. So the pushback I’ve been getting on this second collection is beyond frustrating because it’s the same mistake.
Every brush (twice) I've had with collection agencies was an error, I have no sympathy for people in that line of work.
I have always paid my bills. Yes, I’ve been late before but I have always paid what I owe (outside of my chapter 7 of course…but I had paid so much interest before filing that I had paid for the original charges twice over).
Worst everything. lol

Yeah, I second that. I’ve only had two encounters with a collection agency, and both times it was a billing error. The first one was pulled back, corrected, and paid. So the pushback I’ve been getting on this second collection is beyond frustrating because it’s the same mistake.
Originally Posted by John McClane
Debt collectors are the worst.
The worst what?

I know it's a necessary evil, but honestly, I feel sorry for anyone who has to do that job for a living. How do they not go home depressed every single day?
Debt collectors are the worst.
Algorithm is strong, I was looking at that awesome orangutan video this morning.
Rolling through the quad like: