Any Computer Experts Out There?
I would have posted this days ago, but I hate asking for help, but I've had the flu for almost 2 weeks, and my laptop is really screwed up, and it's kinda my life, especially during this quarantine and all this free time.
I've done all the scandisks, windows defender, anti-virus and it all comes clean. I've tried to do a Recovery, but it keeps failing, and its screwed up search settings and other things I'll hold off for another time. I've uninstalled programs, resets browsers, cache, cookies (so many password, ugh) defrag, optimize, disk cleanup. It's odd how I can't play a song on winamp (it keeps freezing, sometimes for a short while, sometimes for a really long time where I have to restart), which takes no RAM, and the videos that I have on my desktop for example, yet... videos work much better on YouTube. It was always the other way around, because of my slow internet connection. I can't even play a simple game like Age of Empires II, which I've had for many years. Barely over a year. AMD A-9-9420; Radeon R5, 5 Computer Cores, 2c+3G... 3.00 GHz 64-bit, x-64 based processor I have a few things backed up, but I don't have anything more than a thumb drive. I get a lot of "No Responding", and when it comes to music or videos (but online videos work better surprisingly), it freezes up for a while, and then resume for a few seconds, sometimes for up to a minute. Same with a game I used to play. A few nights ago, I went about 5 minutes straight with no video interruptions (I use GOM player, and have tried others, no difference). I've only had this laptop for a little over a year, and the Norton expired not too long ago, which is what I initially thought. I installed malwarbytes, did a scan - nothing.. I uninstalled and installed AVG - same thing. I've used the RUN command to get rid of worthless programs I couldn't uninstall simply with Control Panels ,but still no difference. Any help would be greatly appreciated. I don't have the resources (or even a debit card) to find some sophisticated program online, so if you know something, I'd be very thankful in this very stressing time for me. Thanks! |
Re: Any Computer Experts Out There?
I can imagine how stressful this is for you.
I am confident that someone here will come along & be able to help you. |
Re: Any Computer Experts Out There?
I'm assuming you have Windows 10 on your laptop? If so this is the site to go and ask for free help:
https://www.tenforums.com/ I don't use Windows so I can't really help you, but I do seem to remember that you can reinstall Windows from a back-up partition on your hard drive, they call that a 'fresh install'. However a fresh install will wipe out all of your saved files, so if you don't have important stuff backed up it will be lost forever. But post at that web site and ask for help it might be an easy fix. |
Originally Posted by Citizen Rules (Post 2078592)
I'm assuming you have Windows 10 on your laptop? If so this is the site to go and ask for free help:
https://www.tenforums.com/ I don't use Windows so I can't really help you, but I do seem to remember that you can reinstall Windows from a back-up partition on your hard drive, they call that a 'fresh install'. However a fresh install will wipe out all of your saved files, so if you don't have important stuff backed up it will be lost forever. But post at that web site and ask for help it might be an easy fix. |
Originally Posted by matt72582 (Post 2078596)
I'll check it out. Thanks, CR.
But in a worse case scenario if you can't fix your laptop, there's no need to throw it away. You can put a user friendly Linux operating system on it, easy to do. That's why I have for an OS. |
@matt72582
Might wanna take a looksie at your air intake. Laptops generally run kinda hot and need good airflow to keep temps relatively low. When temps creep up, you will start to have some of the issues you're describing.
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Originally Posted by ynwtf (Post 2078882)
@matt72582
Might wanna take a looksie at your air intake. Laptops generally run kinda hot and need good airflow to keep temps relatively low. When temps creep up, you will start to have some of the issues you're describing.
I have my laptop sitting on three milk-crates, so its never hot. Thanks, though. I give up. This thing is trash. |
Re: Any Computer Experts Out There?
If it has a SSD in it you could have a bad/failing drive. I say this because with a bad SSD things can be peachy keen one second and DEFCON 1 the next.
So like, the things you're trying to do that aren't working rely on the hard drive, whereas the YouTube stuff is primarily getting loaded to RAM. Easiest way to rule that out is to get a live copy of Linux on a disc/flash drive and see if you experience the same things within that OS. Any distro will do. You could also just replace the hard drive with another one you know is working and see if that alleviates the issue, but that's a little more work than the above test. Based on everything you've described I'd be willing to put money on a bad drive. |
Re: Any Computer Experts Out There?
If you have not already (and are able too) could you hit ctr/alt/del and go to the performance tab and take a screen shot and post it?
I'm curious to see whats showing there. Also if you are up for it go to your search bar on bottom left and type in dxdiag and hit enter. Check under the display tabs in the notes section to see if it lists any issues. Thanks, hope you can get it going |
Originally Posted by 7thson (Post 2078907)
If you have not already (and are able too) could you hit ctr/alt/del and go to the performance tab and take a screen shot and post it?
I'm curious to see whats showing there. Also if you are up for it go to your search bar on bottom left and type in dxdiag and hit enter. Check under the display tabs in the notes section to see if it lists any issues. Thanks, hope you can get it going I tried the search, and on Display, it says "No Issues Found", but I don't think its done searching. I'll post this now, and if it changes, I'll reply back (I just don't want this to freeze) https://i.imgur.com/oCmr8pC.png https://i.imgur.com/Zw7WfLp.jpg |
Yeah, it’s definitely a disk issue.
Can you also type “winver” in the start menu search bar, and run the program it finds? Then share a screen cap of the window that pops up |
So it looks like your hard drive is running at 100% which will cause many issues. That doesn't mean it's full but it is constantly spinning it seems.
The dxdiag can be started from run cmd too. Just press the Windows key and the R key at the same time, it will*open*the*Run*command box and type in dxdiag.* I'll be happy to help some more but here is some info: https://www.easeus.com/partition-man...k-manager.html A lot is probably stuff you already tried no need to do those again.** |
Certain builds of Windows 10 have some real screwy issues with hard drives. Mainly the paging file but they have cleared up a lot in later builds. So hopefullly an update can alleviate it.
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Typically (not always) you can narrow things down to hardware or software by booting in safe mode. If you haven't already see if you have issues in that mode as well.
If you need info on that : https://support.microsoft.com/en-us/...c-in-safe-mode |
Re: Any Computer Experts Out There?
I just watched a movie using my thumb drive, and it worked fine... So yeah, my C: (hard drive) is screwed up.
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Re: Any Computer Experts Out There?
Well, the drive might be fine, but it could be a Windows issue. We have had multiple occasions here at work where we had to make changes to the paging file/reload Windows to get it to stop pinging at 100%. I can't seem to find it but we had seen an article from Microsoft where they acknowledged the issue.
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Originally Posted by John McClane (Post 2079274)
Well, the drive might be fine, but it could be a Windows issue. We have had multiple occasions here at work where we had to make changes to the paging file/reload Windows to get it to stop pinging at 100%. I can't seem to find it but we had seen an article from Microsoft where they acknowledged the issue.
I wonder why dragging a movie onto my D: drive (thumb-drive), and using a player (GOM) from the C: drive worked so well. |
Re: Any Computer Experts Out There?
Could it be that Matt's computer has too many files/movies stored on the hardrive and so it's full...which means when the computer needs to write to the hardrive for example paging file it can't readily do that.
Matt can you check the amount of available disk space on your hardrive and post back? |
Originally Posted by matt72582 (Post 2079277)
I wonder why dragging a movie onto my D: drive (thumb-drive), and using a player (GOM) from the C: drive worked so well.
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If you go to your task manager and look under the processes tab and then look for the "Disk" category you will see what programs/processes/etc... are using your hard drive. See if you notice anything very high. You can click on the category to have it sort by most to least.
If you can narrow it down to what is causing your drive to be used at such a high rate you might be able to see if it is software or hardware. If your drive is still spinning at that rate and nothing (software wise) is causing it it may be a bad HD. Usually it is not the hard drive unless it is older but sometimes you can get a bad one . |
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